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    • Home
    • Consulting Services
    • Call Center Solutions
    • CX Solutions
    • Back Office Support
    • Global Solutions
    • Contact Us
  • Home
  • Consulting Services
  • Call Center Solutions
  • CX Solutions
  • Back Office Support
  • Global Solutions
  • Contact Us

FocalPoint CX

Outbound Support

Sales

Retention

Lead Gen

with over 75 combined years of experience in managing sales campaigns, FocalPoint is the answer for your OB Sales needs. 

Lead Gen

Retention

Lead Gen

Have  sales team that needs qualified leads,  let FocalPoints agents tee them up, and get them ready for you to close!

Retention

Retention

Welcome Calls

Is your customer base showing signs of leaving, and your churn rates increasing?  Lets use some proactive dialing to save your base, and reduce the churn. 

Welcome Calls

Appointment Setting

Welcome Calls

Need to contact a new customer, followup on an installation or service.  Let our courteous agents build value and drive upsells with a welcome call.  

Appointment Setting

Appointment Setting

Appointment Setting

Have agents in the field that need a customer to sell to?  Let FocalPoint fill their calendar with appointments and increase their sales opportunities. 

Polling/Survey's

Appointment Setting

Appointment Setting

Surveys, Political Calls and Get out the vote along with many other OB services are available at Focalpoint. 

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FocalPoint CX

Email us at: Sales@FocalPointCX.com

(804) 362-4800

FocalPoint CX is an SBA Accredited Women Owned Small Business WOSB

Registered and eligible for Federal Government Contracts




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