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    • Home
    • Consulting Services
    • Call Center Solutions
    • CX Solutions
    • Back Office Support
    • Global Solutions
    • Contact Us
  • Home
  • Consulting Services
  • Call Center Solutions
  • CX Solutions
  • Back Office Support
  • Global Solutions
  • Contact Us

FocalPoint CX

FocalPoint CXFocalPoint CXFocalPoint CX

Growing your business one interaction at a time!

FocalPoint CX

FocalPoint CXFocalPoint CXFocalPoint CX

Growing your business one interaction at a time!

For the past 30 years The FocalPointCX leadership team has been cultivating their skill set in the BPO space by helping businesses build tailored call center solutions.  We are built on driving operational excellence and increasing customer satisfaction.  With our Work-at-Home solution or inside our call center, we can build the right model to fit your needs.  Talk to us today about how we can manage or build a call center solution specifically designed to drive customer sentiment, brand love, and increased profits. 



Operationalized Support

Let us elevate your Business!

  • Call Center Solutions
  • Back Office Support
  • Voice and Data Analytics
  • Management Consulting
  • Workforce Management
  • Quality and Compliance



The White Glove Support Built for You!

  • Relationship Management
  • Quality Assurance / Sentiment
  • Training Design / Delivery
  • Technology / Platform Support
  • AI / RPA / BOTS 
  • Interaction Analytics

 


 

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FocalPoint CX

Email us at: Sales@FocalPointCX.com

(804) 362-4800

FocalPoint CX is an SBA Accredited Women Owned Small Business WOSB

Registered and eligible for Federal Government Contracts




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